Privacy Policy

Effective Date: 10th April 2025

At Tellestia, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.tellestia.com] (the “Site”).

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the Site.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Company name
  • Address
  • Any other information you voluntarily provide via forms, emails, or chats

Non-Personal Information:

  • Browser type and version
  • IP address
  • Device information
  • Pages visited and time spent
  • Cookies and usage data

2. How We Use Your Information

We use the collected data for various purposes, including to:

  • Respond to inquiries and provide customer support
  • Improve our website and services
  • Send you newsletters, updates, and marketing communications (only if you opt-in)
  • Monitor website usage and prevent technical issues
  • Comply with legal obligations

3. Sharing of Your Information

We do not sell your personal data. However, we may share your information with:

  • Trusted third-party service providers who assist us in operating the website
  • Legal authorities if required to comply with laws or protect our rights
  • Business transfers, if Tellestia is involved in a merger or acquisition

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and gather analytics. You can control the use of cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your personal data from unauthorized access, misuse, or loss. However, no internet transmission is ever completely secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time (if processing is based on consent)
  • Object to or restrict processing under certain conditions

To exercise these rights, please contact us at info@tellestia.com

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@tellestia.com