Middleware platforms are the backbone of modern enterprises, enabling seamless integrations across systems. Tellestia specializes in supporting WSO2, Boomi, Frends, and Mulesoft platforms. Our 24/7 middleware managed services ensure your systems remain secure, optimized, and ready to adapt to business demands. Partner with Tellestia for integration stability, operational resilience, and future-proofing your IT investments.
Solving Your Enterprise Integration Pain-Points
Explore how Tellestia’s middleware support enhances reliability, performance, and security.
Maximum Uptime
Proactive 24/7 monitoring minimizes disruptions and ensures operational continuity.
Faster Issue Resolution
Swift troubleshooting and issue resolution tailored to your platforms.
Data Security Reinforced
Safeguard sensitive data with robust, customized security protocols.
Optimized System Performance
Regular updates and maintenance keep your platforms performing at their peak.
Resource Efficiency
Free your teams to focus on strategic priorities with expert external support.
Impact Stories
Success Stories
Leading Insurer Transforms Customer Experience with API-Driven Integration
A leading health and life insurer in India partnered with Tellestia to elevate its digital capabilities and meet growing customer...
Boosting Underwriting Efficiency by 50% with API Integration for a Leading US-Based Insurance Company
Our client, a leading US-based insurance company, transformed its underwriting process by partnering with Tellestia to implement a cutting-edge API...
Building a Future-Ready Digital Payments Platform with WSO2 for a Leading Bank
In the highly competitive financial services industry, a leading bank set out to revolutionize its digital payments infrastructure. The objective...
Transforming a European Bank with a PSD2-Compliant Open Banking Platform
A leading European bank partnered with Tellestia to meet the stringent requirements of the PSD2 (Directive on Payment Services 2)...
Streamlining Fund Transfer Management for a Leading European Bank
Our client, a leading financial institution serving both retail and corporate customers across Europe and the Middle East, faced rising...
Our Middleware/Enterprise Integration Managed Services
Tellestia’s middleware managed services are designed to provide full lifecycle support for your enterprise integration needs.
Our team provides round-the-clock monitoring across integration platforms (iPaaS) like WSO2, Boomi, Frends, and Mulesoft. We detect and resolve issues before they impact your business operations.
Direct access to a global support team experienced in integration technology, available to troubleshoot, resolve issues, and answer any technical questions you have.
Scheduled maintenance ensures your systems are always optimized and up-to-date, reducing risks and maintaining peak performance.
We implement proactive security measures tailored to your technologies to safeguard your digital assets against cyber threats.
Tiered Support Structure
Level 1 Support:
- Monitoring and issue identification in production environments
- Ticket creation and assignment
- User notifications with issue timelines
- FAQ support
Level 2 Support:
- Periodic monitoring
- Issue management
- System updates and routine maintenance
- Disaster recovery protocols
Level 3 Support:
- Root Cause Analysis
- Performance tuning
- Change management, enhancements, and code development
- Environment simulation
- Version upgrades
- Disaster recovery
Why Choose Tellestia?
Tellestia delivers expert 24/7 middleware support services for seamless, secure, and efficient operations.
Deep Integration Expertise
Extensive experience with WSO2, Boomi, Frends, and Mulesoft ensures unmatched quality and reliability.
End-to-end Coverage
From monitoring to disaster recovery, our managed middleware services support spans your entire IT ecosystem.
Customized Support Model
Scalable solutions tailored to your unique requirements and growth trajectory.
24/7 Global Support
Around-the-clock expert support for uninterrupted operations and rapid issue resolution.
More Insights on Middleware Managed Services
Explore Our Services
Optimize Integration. Drive Operational Excellence
Partner with Tellestia for expert middleware support and enhanced system performance.
Frequently Asked Questions
What platforms do you support?
We specialize in WSO2, Boomi, Mulesoft, and various other integration platforms.
What does 24/7 monitoring include?
Our monitoring service covers all aspects of your integration environment, identifying and resolving issues proactively to prevent service disruptions.
How do you handle security for our systems?
We implement tailored security protocols based on the specific technologies you use, with frequent assessments and updates to maintain optimal protection.
How does Tellestia ensure minimal downtime?
With our proactive monitoring and rapid response capabilities, we address potential issues before they escalate, reducing downtime and ensuring business continuity.