Optimize Your WSO2 Platform with Tellestia’s WSO2 Managed Services
Managing a WSO2 platform requires continuous monitoring, maintenance, and expert intervention to prevent downtime and security risks. Tellestia’s WSO2 Managed Services take the complexity out of platform management, allowing your business to focus on growth while we ensure seamless performance.
Our team of WSO2-certified experts delivers comprehensive support, covering deployment, monitoring, maintenance, and troubleshooting. With our proactive approach, you’ll experience 24/7 reliability, cost efficiency, and enhanced security—all while optimizing your WSO2 investments.
Ensure Maximum Uptime & Uninterrupted Performance
99.99% Guaranteed Uptime
Eliminate disruptions with proactive monitoring and rapid response.
24/7 Dedicated Support
Get round-the-clock expert assistance with industry-leading SLAs.
Enterprise-Grade Security
Protect your platform with best-practice security hardening and compliance.
Reduced Operational Costs
Lower overhead by leveraging specialized WSO2 expertise without in-house complexity.
Strategic Expert Guidance
Gain insights from our WSO2-certified consultants to enhance platform efficiency.
Proactive Performance Optimization
Detect and resolve issues before they impact your business.
Our WSO2 Managed Service Offerings
With over a decade of WSO2 integration expertise, Tellestia proactively monitors, maintains, and optimizes your WSO2 platform through four key service pillars.
Monitor – Intelligent Monitoring
System Monitoring
Continuous monitoring of system performance, availability, and security.
Health Checks
Real-time health checks to identify potential issues before they impact operations.
Performance Metrics
Performance tracking for resource utilization, latency, and system load.
Auto Alerts
Automated alerts for anomalies, ensuring quick response times.
Log Analysis
Log analysis & diagnostics to detect bottlenecks and optimize performance.
Maintain – Continuous Optimization
Software Updates
Regular software updates to keep your WSO2 platform secure and up-to-date.
Config Tuning
Configuration management to optimize system settings for stability and efficiency.
System Optimization
Proactive system tuning to enhance response times and prevent performance degradation.
Patch Management
Security patching to safeguard against vulnerabilities and compliance risks.
Backup Planning
Backup and recovery planning to ensure data protection and business continuity.
Resolve – Rapid Issue Resolution
24/7 Support
24/7 incident resolution to minimize downtime and maintain operational stability.
Root Analysis
Root cause analysis for recurring issues, preventing future disruptions.
Issue Fixes
Bug fixes & error resolution to maintain seamless platform performance.
Enhancement Support
Support for minor enhancements to improve functionality without major upgrades.
Team Support
Collaborative problem-solving with your internal teams for knowledge sharing and efficiency.
Resource – Scalable Expert Support
Expert Help
Dedicated WSO2 experts providing specialized support based on your needs.
Flexible SLAs
Custom SLAs & flexible engagement models to fit different business requirements.
Consulting On-Demand
On-demand consulting for performance audits, security assessments, and architecture reviews.
Best Practices
Guidance on best practices for integration, security, and scalability.
Roadmap Planning
Long-term roadmap planning to align WSO2 capabilities with your business growth.
Success stories
Featured Work
Transforming Employee Experience with Identity Management for a Telecom Leader
A leading telecommunications provider in the Middle East, serving over 50 million customers through a workforce of more than 10,000...
Transforming Customer Service with a Customer 360 solution for a Leading Global Telecom Provider
Our customer, a leading telecommunications provider, serves millions across Southeast Asia with mobile, broadband, and managed services for both consumer...
Unifying Customer Experience & Driving Growth for a Leading Middle East Retailer
A leading retailer in the Middle East, with over 30 department stores and a workforce of 1,000 employees, aimed to...
Transforming Insurance Operations with Salesforce and WSO2 Integration in the Middle East
A leading insurance provider in the Middle East, our client serves individuals, businesses, and government entities with a comprehensive portfolio...
Enabling Real-time Data Integration for a Leading Healthcare Provider in Saudi Arabia
Our client, a prominent multi-disciplinary hospital in Saudi Arabia, sought to redefine patient experience and operational efficiency as part of...
Seamless Connectivity with Single Sign-on for a Leading Higher Education Institution
A prominent higher education institution in India embarked on a digital transformation journey to enhance its operational efficiency and user...
Building a Future-Ready Digital Payments Platform with WSO2 for a Leading Bank
In the highly competitive financial services industry, a leading bank set out to revolutionize its digital payments infrastructure. The objective...
Enabling Self-service Password Management for a Leading Bank
A rapidly expanding bank faced mounting challenges from an overwhelming number of password reset requests. The strain on help desk...
Streamlining Fund Transfer Management for a Leading European Bank
Our client, a leading financial institution serving both retail and corporate customers across Europe and the Middle East, faced rising...
