Achieve true Omnichannel to
fully engage customers
Enterprises often make the mistake of thinking that going omnichannel is all about opening up new channels of communication with customers. That’s only half the battle. The more important half lies in increasing the enterprise’s integration capacity to adapt to change and future-proof customer engagement. Unless you can seamlessly incorporate new technologies, going omnichannel may be a wild goose chase! Today, with the growing need to personalize conversations at every touchpoint, it’s time to quit being channel-conscious and unify experiences across in-store, web, mobile, IoT, and other channels.
Tellestia’s enterprise integration expertise helps in bringing together your back-end and front-end processes, systems, and applications to create unified customer experiences. Going beyond expanding channels, we help maximize your omnichannel integration investments with API-led connectivity and ensure positive business outcomes during each interaction.
Our omnichannel integration expertise
Orchestrate back-end processes
We streamline orchestration of back-end workflows to fulfillment, returns and inventory management, etc. Bring your products closer to customers through a tightly-knit back-end architecture.
Smoothen legacy integration
Make enterprise data more accessible
Leverage on-demand scalability
We offer API-led integration that can be scaled based on your business demands. Manage customer expectations and unearth growth opportunities by enhancing existing channels or opening up new ones.
Why choose Tellestia
Tellestia’s vast know-how on point-to-point integrations gives you the power of extensibility and reusability to build a truly omnichannel ecosystem. Our expertise simplifies the process of adding new applications and data layers in your enterprise while using AI-led automation to eliminate any manual processes involved.
True data power
Best of both worlds
Instantly bridge any data, system, or service gaps between your cloud-based and on-premises channels.
Low operating costs
Minimize enterprise spending while taking the business omnichannel with our reusable frameworks.
Third-party connectivity
Seamlessly connect with third-party applications and start meeting truly omnichannel customer expectations – wherever they are.
Quicker time-to-market
Accelerate the time taken to deploy new channels to engage customers with personalized conversations.
Extended customer support
Put your enterprise in a position to offer unified and personalized support to customers – anytime, anyplace.